Frequently Asked Questions


You can easily get the connection by calling or emailing us. Now you can also order the connection online by clicking Online Registration.

We usually take 3 days time from our users. But we try to install it as soon as we can.

Subscriber's National ID Card/ Passport/ Driving License, 2 Copy paasport size photo will be needed.

Dedicated bandwidth means that you will get the contacted Bandwidth 27 hours. There will be no fluctuation in the connection.

No. All Home Packages are bassed on Shared Bandwidth.

Our Billing cycle is prepaid. That means subscriber needs to pay his Internet Bill withing 10th day of running Month.

Our Billing system is online. You can pay the bill using Mobile Banking (Bkash, Rocket etc), Bank Deposit, Debit Card, Credit card etc.

You can simply call or email us. But you have to inform us before 1 month.